Laurence runs a private company specialising in the use of information and communication technologies in education. Since 1997 he has provided consulting and project management services to the Ministry of Education and other government and private sector organisations. Prior to that he worked in a business development role at Telecom New Zealand, where he supported education institutions and businesses that were interested in exploring the effective use of digital technologies.
Laurence was a trustee of the 2020 Communications Trust from 1997 until 2009, including chair from 1998 – 2000. From 2009 he contracted to the Trust in the role of Contracts Director and since 2016 he has been Operations and Development Manager. Since August 2018, he has been leading the establishment of the Digital Inclusion Alliance Aotearoa.
In 2011, Laurence was made a Member of the New Zealand Order of Merit, for services to information technology, notably digital literacy programmes.
Sue worked with the 2020 Communications Trust for 9 years, initially as the Computers in Homes Regional Coordinator for Northland and then as Stepping UP Programme Manager.
In August 2018, she transferred to the Digital Inclusion Alliance Aotearoa, continuing in her role as national programme manager for Stepping UP.
Sue has a background in computer training, working for a PTE for five years before going into business for herself as a one-on-one computer trainer contracting to several different organisations.
Shona joined the Alliance team in August 2018 to train new partners in delivering the Stepping UP modules, including Spark Jump. Shona has worked with the 2020 Communications Trust since 2013, initially as a regional coordinator for Computers in Homes and in recent years as the national manager of the Refugee Connect programme. Shona has a background working in the social services sector and has a passion for working alongside families and organisations that want to become more digital literate to engage in the digital world.
Tom joined the Alliance in August 2018 to support the roll-out of Spark Jump through Alliance partners. He manages the distribution of Spark Jump modems to partners and provides day-to-day support for families using the Spark Jump service. This includes assisting families who have stopped using their modems as well as those who have moved to new locations. Tom also updates the Digital Inclusion Map when new partners join the Spark Jump delivery network.
Bill Dashfield has managed the 20/20 Trust’s websites and internal systems for several years. He has overall responsibility for their quality, usability, development and technical support, and supports and mentors 20/20’s distributed team of content owners.
Bill is enthusiastic about digital inclusion and the value of the web and Cloud applications to community and voluntary organisations. He is also a co-organiser of Net2 Wellington.
Bill worked in the IT industry in programming, customer support, training, marketing and media relations; he has managed and developed commercial and community websites since the start of the web. From 1996-2003 Bill was a 20/20 Trustee, before stepping down to manage Community Net Aotearoa and advise on community aspects of the Government’s Digital Strategy, as well as community ICT research and web accessibility and usability.
Barbara Craig is currently an Adjunct Research Associate in the Faculty of Education, Victoria University. Prior to this appointment she was a lecturer in ICT and Education and in Research Methods at VUW and in the Harvard Graduate School of Education, Cambridge, Massachusetts.
Ongoing research activities include monitoring and evaluating using online surveys and face-to-face interviews the 20/20 Trust Computers in Homes and SteppingUP projects.
Barbara authored a scoping study of NZ digital inclusion research in 2014 for InternetNZ and has since participated each year in InternetNZ’s annual research forum. Barbara has also attended and presented at InternetNZ’ s Nethui conferences over the years.
Barbara served in a governance role in a number of non-profit organisations, as a 20/20 Trustee from 1997 to 2015, a current Trustee of the Cathy Pelly Memorial Trust, secretary of SERAC skiclub and the Wellington Quilters Guild Committee.
She is an active member of the Community Informatics Research Network (CIRN), an international network of academics and practitioners who are active in digital inclusion work. Barbara regularly presents NZ-based research at their annual meetings and through online discussion lists.
Allan started in radio, electronics and IT technology service delivery; operated his own IT businesses from the mid 1980’s to 2000’s. He provided and managed training services, software development, network design and build, and technical support services. During this time he was an enthusiastic early internet adopter and innovator. Allan has consulted on network infrastructure, support services and consults to government and private organisations.
In the last decade Allan has been involved in academic pursuits and provides teaching and research on the impact of technology on people and organisations as a faculty member at Victoria University of Wellington.
He has a track record of supporting and being involved in communities of practice in education, has been a school board trustee and carries out research on digital divides and literacy working with marginalised communities.
A natural collaborator, Annette’s skills and experience covers a range of areas including partnership development, facilitation, project and information management. After 25 years in various information and technology management roles in central and local government, Annette joined the tertiary sector as a portfolio manager for cross-sector projects in 2016. Previously, a nine year stint at a large city council saw the development of several community-facing initiatives to develop people’s skills and confidence with technologies.
Leveraging sustainable partnerships as a way to create collective impact, a pilot programme of Stepping Up became an integral service offering through the Council’s libraries. The model used paved the way for libraries throughout New Zealand to follow suit.